Help Center
Whatever you are trying to do in Novaplan, there is a fast path to the answer. Read the docs, watch a two-minute demo, ask Nova right inside the product, or reach a real person on our team.
Browse the documentation
The full product guide at docs.getnovaplan.com: planning, reporting, integrations, and every metric explained in plain language.
Watch product demos
Short, recorded walkthroughs of every feature on real planning data. Watch a full tour or grab a quick clip, no call required.
Ask Nova in-app
Your embedded assistant can explain any number on screen, walk you through a workflow, point you to the right demo, or jump to the right page. Open Nova from anywhere in the platform.
Talk to us
Send feedback
Found a bug or have an idea? Use the feedback button that floats in the bottom corner of the app to send a screenshot and note straight to our team. We read every one.
Email our team
Reach a real person at support@getnovaplan.com. We typically reply within one business day.
Guided onboarding
Every Novaplan customer gets hands-on onboarding. Your implementation lead is the fastest path to answers during your first 60 days.
Security and trust
Questions about data ownership, encryption, or compliance? Our security overview covers how we protect your financial data.
Still stuck?
Open Nova inside the app and describe what you are trying to do. If Nova cannot resolve it, email us and a human picks it up the same business day.
Email support