Pay for the 60-day pilot, not for promises. After two months on your real numbers, the conversation is about evidence, not features. No per-seat charges. No multi-year commitment upfront. Full structure below.
How pricing works
Pigment, Anaplan, and Vena all say “contact sales.” Here's the actual structure - the service is the recurring base (new features ship to you, support builds what's missing), the striped slices scale up, down, or skip entirely depending on what you actually need.
Custom*
your call
Service
On-demand*
only if asked
Service
Service only
Year 1
Service starts. New features ship fast, support builds whatever’s missing. Tailor-made setup in days or weeks, if you want it.
Year 2
Service continues. New features and updates keep shipping. On-demand work only if you ask.
Year 3+
Steady-state. Service keeps shipping features and support. No surprise hikes.
*The 10% is illustrative. Yours might be 5%, 15%, or 25% - or zero, if the platform fits as-is. You scale the custom work to what you actually need.
Our promise
If we miss what we promised, you walk. No penalty, no lock-in. Signed into every contract.
What you won't pay
Most enterprise FP&A vendors charge for at least three of these. We don't.